Frequently Asked Questions

Ordering from Finding Eleven is quite simple. First, locate the bracelet(s) you would like to order to view the details page. Click the add to cart button. Next, proceed to the checkout page to enter your shipping and billing information. Select your desired shipping method and then choose your payment method. Finding Eleven accepts Visa, MasterCard, American Express, Discover and PayPal as payment options. Finally click the Place Order button to complete your transaction. You will receive an order confirmation via email. Once your order has been processed and shipped we will send you your tracking number in a separate email.

Finding Eleven ships via USPS, UPS or FedEx. Our default shipping method for standard and priority shipments is USPS. You will find a number of shipping choices during the checkout process to choose from.